Conference Program Chair
Steven Ramirez
CEO
Beyond the Arc
Steven J. Ramirez is the chief executive officer of Berkeley, Calif.-based Beyond the Arc, Inc., a firm recognized as a leader in helping companies transform their customer experiences by leveraging advanced analytics.
In addition to developing and executing the vision for Beyond the Arc, Ramirez leads teams of data and strategy consultants committed to client success. They analyze customer and social media data, combined with text analysis, to drive customer growth, improve customer retention, understand service breaks and build stronger customer loyalty.
Prior to leading Beyond the Arc, Ramirez served as an executive with Time Warner, where he was responsible for creating and successfully implementing marketing and corporate development strategies.
Ramirez earned a bachelor’s degree and master’s in Business Administration from the University of California at Berkeley. He as also created and taught courses in business management for UC Berkeley and been a guest speaker at the university’s Haas School of Business.
Founding Chair
Eric Siegel, Ph.D.
Conference Program Chair
Text Analytics World
Eric Siegel, Ph.D., founder of the Predictive Analytics World conference series and executive editor of The Predictive Analytics Times, makes the how and why of predictive analytics understandable and captivating. He is the author of the award-winning Predictive Analytics: The Power to Predict Who Will Click, Buy, Lie, or Die, a former Columbia University professor who used to sing to his students, and a renowned speaker, educator, and leader in the field.
Eric has appeared on Al Jazeera America, Bloomberg TV and Radio, Business News Network (Canada), Fox News, Israel National Radio, NPR Marketplace, Radio National (Australia), and TheStreet. He and his book have been featured in Businessweek, CBS MoneyWatch, The Financial Times, Forbes, Forrester, Fortune, Harvard Business Review, The Huffington Post, The New York Review of Books, Newsweek, The Seattle Post-Intelligencer, The Wall Street Journal, The Washington Post, and WSJ MarketWatch.